For Training

Interactive eLearning modules

NDIS Quality and Safeguards Commission eLearning

The NDIS Commission’s eLearning modules are designed to support NDIS workers to better support people with disability and to understand their obligations under the NDIS Code of Conduct.

Worker Orientation Module

Supporting Effective Communication

Supporting Safe and Enjoyable Meals

New Worker NDIS Induction Module

ADCS Training Centre

Worker Orientation Module – 'Quality, Safety and You'

This module is an interactive online course that explains the obligations of NDIS workers under the NDIS Code of Conduct – from the perspective of NDIS participants.

The module will help you to understand:

  • What the NDIS is and why we need it
  • The role of the NDIS Quality and Safeguards Commission
  • Your responsibilities under the NDIS Code of Conduct 
  • Your role in achieving the vision of the NDIS

During the module, you will be encouraged to consider and respond to different scenarios in the context of supporting a person with disability.

It takes approximately 90 minutes to complete module. Once you start the course you can save, exit and return at any time. Once completed, you will receive a Certificate of Completion.

This module is also available Auslan and in a screen reader (JAWS and Zoomtext) version.

Supporting Effective Communication

How can you, as an NDIS worker, best support effective communication?

This e-learning module demonstrates – from the perspective of NDIS participants – what effective communication looks like, and how it supports choice and control.

The module is made up of three topics that provides you with information, scenarios, tips, and practical actions that can be taken to reduce risks associated with the communication support needs of people with disability.

The module looks at:

  • What effective communication looks like and how it supports choice and control.
  • The different ways in which we communicate.
  • Times when effective communication is very important.
  • How workers can support effective communication with people with disability.

A downloadable ‘Supporting Effective Communication Checklist’ and useful links are available at the end of the module. 

This module takes approximately 60-90 minutes to complete. Once you start the course you can save, exit and return at any time. Once completed, you will receive a Certificate of Completion.

This module is also available as audio described and in Auslan.
Before starting ‘Supporting Effective Communication’,  you should complete the ‘Worker Orientation Module – Quality, Safety and You’ module.

Supporting Safe and Enjoyable Meals

How can you, as an NDIS worker, best support people to have safe and enjoyable mealtimes?

This module is an introduction to mealtime support. It looks at:

  • Mealtime assistance and the Mealtime Plan
  • Identifying, preventing, and responding to swallowing difficulties
  • Planning food and food texture modifications
  • Mealtime positioning and assistive technology

You will hear directly from people with disability and be given information, tips and practical actions that can be taken to:

  • reduce the health and safety risks associated with mealtimes
  • provide a safe and enjoyable environment for people with disability.

The module includes a downloadable ‘Supporting Safe and Enjoyable Meals Checklist’ and links to useful resources and further training.

This module takes approximately 90 minutes to complete. Once you start the course you can save, exit and return at any time. Once completed, you will receive a Certificate of Completion.

This module is also available as audio described and in Auslan.
Before starting ‘ Supporting Safe and Enjoyable Meals ’, you should complete the ‘Worker Orientation Module – Quality, Safety and You’ module.

New Worker NDIS Induction Module

This ‘New Worker - NDIS Induction’ course has been developed to support NDIS Providers to induct new staff during the COVID-19 pandemic who may not be familiar with working in the disability sector.

It is made up of eight online modules that give new workers specific information they need to start working in the disability sector. These are:

1. Disability awareness

2. Privacy and confidentiality

3. Safe workplace

4. NDIS Code of Conduct and Dignity of risk

5. Incident management

6. Know the person

7. Risk identification and management 

8. Managing challenging situations

The learning modules form part of a suite of learning products that new disability workers may complete as part of their induction. This training does not replace the specific training employers provide to new workers to perform their duties, and training on your organisation’s specific policies and procedures.

Before starting this module, you should complete the ‘Worker Orientation Module – Quality, Safety and You’ module.